ALEXANDRIVER – Chauffeur-driven passenger transport service
The purpose of these General Terms and Conditions of Sale (GTC) is to define the terms and conditions under which ALEXANDRIVER provides chauffeur-driven passenger transport services to its customers.
Any reservation implies full, complete, and unreserved acceptance of these Terms and Conditions.
The Terms and Conditions apply to all services offered by ALEXANDRIVER, whether booked online, by phone, by email, or by quote.
They prevail over any other document or condition of the customer, unless otherwise agreed in writing by ALEXANDRIVER.
ALEXANDRIVER offers chauffeur-driven passenger transport services, including:
Provision of a vehicle with driver
Fuel
Tolls
Transportation of luggage within the limits of the vehicle's capacity
Insurance for passengers in accordance with current regulations
Any additional services not specified in the initial booking (additional time, detours, extended waiting times, specific requests) may be subject to additional charges.
All reservations become firm and final only after confirmation by ALEXANDRIVER and subject to compliance with the payment terms set forth in these Terms and Conditions.
ALEXANDRIVER reserves the right to refuse or cancel any reservation without obligation to justify its decision.
Prices are quoted in euros, excluding taxes or including all taxes, depending on the quote provided.
They are calculated based on the service requested (distance, duration, type of vehicle, nature of the assignment, event, etc.) and include VAT at the applicable rate.
The applicable rates are those in effect at the time of booking.
A prepayment of 100% of the total amount of the service is required to confirm the reservation.
If full payment is not received, ALEXANDRIVER reserves the right to cancel the reservation or transfer in question at any time and without obligation to justify its decision, without the customer being entitled to any compensation.
Payment is made at the time of booking, using the payment methods accepted by ALEXANDRIVER.
No services will be provided without prior payment of the full amount due.
Any cancellation made less than 72 hours before the start of the service will result in the full amount paid being retained, with no possibility of reimbursement.
If the customer fails to show up at the agreed place, date, and time, the entire prepaid amount shall be retained by ALEXANDRIVER.
Any delay on the part of the customer is their sole responsibility.
No refunds will be given.
Additional fees may apply if the service is extended.
The customer agrees to:
Comply with safety rules and regulations in force
Behave respectfully toward the driver and the vehicle.
Do not compromise the safety of passengers
Any damage to the vehicle or dangerous, aggressive, inappropriate, or illegal behavior will be charged to the customer.
ALEXANDRIVER reserves the right to immediately terminate the service, without refund, in the event of non-compliant behavior.
ALEXANDRIVER cannot be held liable for delays, cancellations, or non-performance due to force majeure as defined by Article 1218 of the Civil Code (accidents, exceptional weather conditions, strikes, major traffic jams, blocked roads, administrative decisions, etc.).
Article 10 – Personal Data
The personal data collected is used exclusively for:
Reservation management
Customer relations
Legal and accounting obligations
In accordance with the General Data Protection Regulation (GDPR), customers have the right to access, rectify, delete, and object to the use of their data.
Any requests can be sent to:
alexandredriver.vtc@gmail.com
These Terms and Conditions are subject to French law.
Any dispute relating to their interpretation or execution shall fall within the exclusive jurisdiction of the Commercial Court of Aix-en-Provence.
Article 12 – Identification
The services are offered by ALEXANDRIVER,
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 for Confidence in the Digital Economy, known as L.C.E.N., we bring to the attention of users and visitors to the site www.alexandriver.fr the following information:
In principle, the www.alexandriver.fr website is accessible to users 24 hours a day, 7 days a week, except in the event of scheduled or unscheduled interruptions for maintenance purposes or in cases of force majeure. In the event of unavailability of the service, we undertake to do our utmost to restore access to the service. As ALEXANDRIVER is subject only to an obligation of means, it may not be held liable for any damage whatsoever resulting from the unavailability of the service.
Alexandre Coppolani is the exclusive owner of all intellectual property rights or holds the rights of use on all the elements accessible on the site, both on the structure and on the texts, images, graphics, logos, icons, sounds, software...
Any reproduction in whole or in part of the www.alexandriver.fr site, representation, modification, publication, adaptation in whole or in part of any of these elements is forbidden without the prior written authorization of Alexandre Coppolani. Failing this, it will be considered as constituting an infringement and liable to prosecution in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
The www.alexandriver.fr website may contain a number of hypertext links to other sites. Alexandre Coppolani has no means of controlling the sites linked to its website, and is not responsible for the availability of such external sites and sources, nor does it guarantee them. Alexandre Coppolani cannot be held responsible for any damage whatsoever resulting from the content of these external sites or sources, and in particular from the information, products or services they offer.
If you navigate to one of these sites, please note that they have their own privacy policies and that our responsibility ends when you leave our site.
The owners of third-party websites may not set up a hyperlink to this site without the express prior authorization of Alexandre Coppolani, who reserves the right to accept or refuse a hyperlink without having to justify his or her decision.
Users are informed that when they visit the www.alexandriver.fr website, one or more cookies may be automatically installed on their computer via their browser. A cookie is a block of data which does not allow the user to be identified, but which records information relating to the user's browsing on the site. It contains a number of data items that are stored on your computer in a simple text file that a server accesses to read and record information.
You can set your browser to notify you of the presence of cookies and, if necessary, refuse them, as described at the following address: www.cnil.fr.
Our site may contain links to or from partner sites and other third-party sites. If you navigate to one of these sites, please note that they have their own privacy policies and that our responsibility ends when you leave our site. Please check their privacy policies before transmitting your personal data to third-party sites.
The Customer is informed of the regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).5.1. Persons responsible for collecting personal data
For Personal Data collected as part of the creation of the User's personal account and browsing on the Site, the person responsible for processing Personal Data is: Alexandre Coppolani. www.alexandriver.fr is represented by Alexandre Coppolani, its legal representative.
As the party responsible for processing the data it collects, www.alexandriver.fr undertakes to comply with the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the time their consent is collected, with full information on the processing of their personal data, and to maintain an accurate register of processing. Whenever www.alexandriver.fr processes Personal Data, www.alexandriver.fr takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which www.alexandriver.fr processes it.
www.alexandriver.fr may process some or all of the following data:
www.alexandriver.fr does not sell your personal data, which is only used for statistical and analysis purposes.
The information contained on this site is as accurate as possible and the site is periodically updated, but may contain inaccuracies, omissions or gaps. If you notice a gap, error or what appears to be a malfunction, please report it by e-mail, describing the problem as precisely as possible (page causing the problem, action triggering the problem, type of computer and browser used, etc.). www.alexandriver.fr cannot be held responsible for any gaps, errors or malfunctions caused.
Any content downloaded is done so at the user's own risk and under his/her sole responsibility. Consequently, Alexandre Coppolani cannot be held responsible for any damage to the user's computer or loss of data resulting from downloading.
Alexandre Coppolani cannot be held responsible for the hypertext links on this website to other resources on the Internet.
The legal notices defined on this page apply to the entire present website and are subject to change without notice. Users of the site are therefore invited to consult them regularly.