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ALEXANDRIVER
Your Private Driver in Marseille

ALEXANDRIVER | Legal Notice

General Sales Conditions (G.S.C.)

 

 

GENERAL TERMS AND CONDITIONS OF SALE (GTC)

 

 

ALEXANDRIVER – Chauffeur-driven passenger transport service

 


 

 

Article 1 – Purpose

 

 

The purpose of these General Terms and Conditions of Sale (GTC) is to define the terms and conditions under which ALEXANDRIVER provides chauffeur-driven passenger transport services to its customers.

 

Any reservation implies full, complete, and unreserved acceptance of these Terms and Conditions.

 


 

 

Article 2 – Scope of application

 

 

The Terms and Conditions apply to all services offered by ALEXANDRIVER, whether booked online, by phone, by email, or by quote.

 

They prevail over any other document or condition of the customer, unless otherwise agreed in writing by ALEXANDRIVER.

 


 

 

Article 3 – Services offered

 

 

ALEXANDRIVER offers chauffeur-driven passenger transport services, including:

 

  • Provision of a vehicle with driver

  • Fuel

  • Tolls

  • Transportation of luggage within the limits of the vehicle's capacity

  • Insurance for passengers in accordance with current regulations

 

 

Any additional services not specified in the initial booking (additional time, detours, extended waiting times, specific requests) may be subject to additional charges.

 


 

 

Article 4 – Reservation

 

 

All reservations become firm and final only after confirmation by ALEXANDRIVER and subject to compliance with the payment terms set forth in these Terms and Conditions.

 

ALEXANDRIVER reserves the right to refuse or cancel any reservation without obligation to justify its decision.

 


 

 

Article 5 – Rates

 

 

Prices are quoted in euros, excluding taxes or including all taxes, depending on the quote provided.

 

They are calculated based on the service requested (distance, duration, type of vehicle, nature of the assignment, event, etc.) and include VAT at the applicable rate.

 

The applicable rates are those in effect at the time of booking.

 


 

 

Article 6 – Payment terms

 

 

A prepayment of 100% of the total amount of the service is required to confirm the reservation.

 

If full payment is not received, ALEXANDRIVER reserves the right to cancel the reservation or transfer in question at any time and without obligation to justify its decision, without the customer being entitled to any compensation.

 

Payment is made at the time of booking, using the payment methods accepted by ALEXANDRIVER.

 

No services will be provided without prior payment of the full amount due.

 


 

 

Article 7 – Cancellation – Absence – Delay

 

 

 

Cancellation by the customer

 

 

Any cancellation made less than 72 hours before the start of the service will result in the full amount paid being retained, with no possibility of reimbursement.

 

 

Customer absence (no-show)

 

 

If the customer fails to show up at the agreed place, date, and time, the entire prepaid amount shall be retained by ALEXANDRIVER.

 

 

Customer delay

 

 

Any delay on the part of the customer is their sole responsibility.

No refunds will be given.

Additional fees may apply if the service is extended.

 


 

 

Article 8 – Customer obligations and conduct

 

 

The customer agrees to:

 

  • Comply with safety rules and regulations in force

  • Behave respectfully toward the driver and the vehicle.

  • Do not compromise the safety of passengers

 

 

Any damage to the vehicle or dangerous, aggressive, inappropriate, or illegal behavior will be charged to the customer.

 

ALEXANDRIVER reserves the right to immediately terminate the service, without refund, in the event of non-compliant behavior.

 


 

 

Article 9 – Liability and force majeure

 

 

ALEXANDRIVER cannot be held liable for delays, cancellations, or non-performance due to force majeure as defined by Article 1218 of the Civil Code (accidents, exceptional weather conditions, strikes, major traffic jams, blocked roads, administrative decisions, etc.).

 


 

Article 10 – Personal Data

 

 

The personal data collected is used exclusively for:

 

  • Reservation management

  • Customer relations

  • Legal and accounting obligations

 

 

In accordance with the General Data Protection Regulation (GDPR), customers have the right to access, rectify, delete, and object to the use of their data.

 

Any requests can be sent to:

 alexandredriver.vtc@gmail.com

 


 

 

Article 11 – Applicable law and disputes

 

 

These Terms and Conditions are subject to French law.

 

Any dispute relating to their interpretation or execution shall fall within the exclusive jurisdiction of the Commercial Court of Aix-en-Provence.

 


Article 12 – Identification

The services are offered by ALEXANDRIVER,

 

 

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